Job Description

On behalf of our client, iris inc . (), we are seeking a dynamic and talented Vehicle Installation Coordinator to manage the Service Delivery cycle for its clients. Reporting to the COO of the company the selected person will manage all aspects for company projects from establishing timelines to maintaining a financial budget for each project.

Company

Established in Berlin, Germany in 1990 iris GmbH has grown into one of the world-leading companies within the APC industry (Automated Passenger Counting). While servicing clients in North America since the 1990s, the US Subsidiary iris Inc. opened up its first US office in Atlanta, GA in 2014 and continues to provide its products and services throughout the entire US market. Iris has recently expanded and moved into a new facility north of downtown Atlanta.

Position

The Vehicle Installation Coordinator is responsible for leading projects, managing resources, adhering to project timelines, and managing the financials of projects throughout the full project life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery.

The primary role of the Vehicle Installation Coordinator is to design a hardware installation plan, design a configuration scheme and manage the installation of Automatic Passenger Counting (APC) and GPS aftermarket electronic products in mass transit vehicles. The position will be responsible for professionally installing pilot and or demo installations as proof of concept before the full fleet deployment of the designed solution. The position will also include onsite management and oversite of fleet installations including, vetting and management of sub-contractors. The position will be a customer facing ; the VIC will be expected to communicate with the customer on all things related to the project through a variety of communication methods.

Duties and Responsibilities

• Perform vehicle assessments and design hardware installation designs according to the scope of the project.
• Working with sales to create Bill of Materials (BOMs) for upcoming projects.
• Manage tracking and shipping of the in-vehicle hardware for assigned projects.
• Perform pilot installations of in vehicle APC devices on-site in various work conditions.
• Vet, instruct, and manage sub-contractors how to appropriately install system hardware during fleet deployments.
• Troubleshoot and configure devices during the installation process.
• Participate in conference calls providing status updates and problems about assigned projects.
• Manage work schedule, travel plans, and expenses while adhering to Iris’s guidelines and policies.
• Provide custom installation schematics and as-built documents.
• May participate in negotiation and administration of contracts / RFPs.

Knowledge and Skills

• Knowledge and understanding of basic networking principles, routers, and Wi-Fi technologies.
• Thorough knowledge of electronic components such as automotive SPDT relays, diodes, resistors, and switches.
• Experience troubleshooting using vehicle wiring diagrams and schematics.
• Computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs.
• Ability to build and lead teams.
• Must be highly organized with the ability to look at problems analytically and be creative in solving problems.
• Must be adept at time management and have the ability to handle multiple tasks simultaneously.
• Superior communication and interpersonal skills with the ability to communicate and work with teams across all levels of the organization, especially with external clients.

Requirements

• H.S. Degree required / Some college preferred
• Min. of 5 years of experience working in a related position
• Experience with installing low voltage vehicle electronics is required.
• Experience within the Public Transportation or Transit Authority industry is preferred.
• Up to 40% Travel – Mostly Domestic but some international may be necessary.
• Knowledge and understanding of basic networking principles, routers, and Wi-Fi technologies.
• Thorough knowledge of electronic components such as automotive SPDT relays, diodes, resistors, and switches.
• Experience troubleshooting using vehicle wiring diagrams and schematics.
• Computer skills, including MS Office Suite, Excel, Word, PowerPoint, Outlook as well as ability to learn new software programs
• Must be highly organized with the ability to look at problems analytically and be creative in solving problems.
• Must be adept at time management and have the ability to handle multiple tasks simultaneously.
• Superior communication and interpersonal skills with the ability to communicate and work with teams across all levels of the organization, especially with external clients.

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